For FAQ's in the office, use the SA Email Template. 

• A&O Dates
  • fyp.washington.edu/calendar (ONLY for internal campus partners)
  • If students/guests ask about dates, direct them to the Orientation website with the population dates. 
• Error Documents
  • If a student calls into the office, use /aoerrors (back end) to manually fill out the required fields. Students will see the /aorequests form when making a reservation in VZ. 
  • fyp.washington.edu/aorequests (google form)
  • fyp.washington.edu/aoerrors (back end)
• Fee Waivers (NSEOF)
  • fyp.washington.edu/appeal (if declining admission to the UW) 
  • Defer the NSEOF (if wanting to defer and pay the NSEOF by the third Friday of the quarter) 
• Special Accommodations Form
  • fyp.washington.edu/accessibility 
• Presenter List
  • fyp.washington.edu/aopresenterlist
• Name tag Example(s)
  • Freshman
  • Transfer
• OL Sheets (open an incognito screen and log in as fyp)
  • Shared Drive > OL Resources > A&O Documents > OL Sheets 
• Rosters
  • Freshman
  • Transfer
• U101 Admin Access
  • fyp.washington.edu/u101admin
  • Username: netid
  • Password: your last name 

• Process of rescheduling based on population: Rescheduling Students and Guests. 
• Always impersonate the student first to see what available dates they can or cannot see. 

Emails

• If there is an A&O related question that you are unsure how to answer, flag it in orange under "Needs Response" 

Sticky Notes

• Instructions on how to use sticky notes
  • Log in to fyp.washington.edu/admin
  • Click on "Reservations" 
  • Search for the student and go into their account.
  • Scroll to the right and you will click on the "sticky notes" option. 
  • At the left corner, there is a "new" button.
  • Complete the information based on the instructions below. 
• When to use Sticky Notes
  • A student messages about missing part of their Advising & Orientation session. (Plans to arrive late or leave early).
  • A student messages within 10 days that they are unable to make their original A&O session.
  • A student messages that they plan to withdraw from the university.