Student Assistants will:

• Staff the front desk during business hours (8 a.m.–5 p.m.) in Mary Gates Hall 120 or in HUB 141 (7:30 a.m.–3 p.m.) 
  • Summer: Monday–Thursday 7:30 a.m.–4:30 p.m., Friday 8:00 a.m.–12:00 p.m.  
• Provide a friendly and professional experience to any customer as they interact with our office 
• Respond to inquiries about the UW from students and their families by phone, email, and text 
• Establish an understanding of and assist customers with issues relating to FYP programs, services, policies, and procedure 
• Become familiar with program registration processes and answer questions as needed 
• Assist in the coordination of the day-to-day operations of the FYP office