Student Assistant

The Student Assistant (SA) position interacts daily with first-year students, their families, University administrators, faculty, and staff.

If you have questions about any aspect of the Student Assistant selection process that are not answered on this page, please contact us at fypadmin@uw.edu or at 206-543-4905 (voice) or 206-207-5564 (text).

Description

Student Assistants will:

Staff the front desk during business hours (8 a.m.–5 p.m.) in Mary Gates Hall 120 or in HUB 141 (7:30 a.m.–3 p.m.)
- Summer: Monday–Thursday 7:30 a.m.–4:30 p.m., Friday 8:00 a.m.–12:00 p.m.
Provide a friendly and professional experience to any customer as they interact with our office
Respond to inquiries about the UW from students and their families by phone, email, and text
Establish an understanding of and assist customers with issues relating to FYP programs, services, policies, and procedure
Become familiar with program registration processes and answer questions as needed
Assist in the coordination of the day-to-day operations of the FYP office

Required qualifications

Full-time, degree-seeking, undergraduate student at the University of Washington in Seattle
Knowledge of, or an aptitude and willingness to learn about, a wide variety of UW student resources and services
Ability to serve as a positive and professional representative of FYP when communicating with offices across campus
Ability to receive constructive feedback
Highly organized and detail oriented
Strong oral and written communication skills of the English language
Good academic and conduct standing prior to and throughout the entire term of employment

Desired skills and abilities

Ability to work for the entire year in which hired, including summer quarter.
Fall, winter, and spring quarters: Ability to work 5–10 hours per week.
Summer quarter: Ability to work 10–20 hours per week.
Experience with administrative support tasks (e-mail, phone, texting, Zoom)

Compensation and employment benefits

Hourly wage: $20.76 (effective January 1, 2025)

Additional benefits include:

Work with friendly staff in a supportive, team-oriented environment
Work with diverse groups of people, from the office staff, to the public, to University officials
Develop expert customer service skills
This position is work-study eligible

Application

Essay questions are listed below. Please be sure to answer all parts of the questions. We encourage you to compose your responses outside of the application first and then copy and paste them into the application text boxes. There is a word limit per question, so please double-check that your responses fit after you paste them into the application.

Why are you interested in the Student Assistant role? What is one strength that you would bring to this role? (200-250 words)
Student Assistants work in a team of 8 to complete short tasks and ongoing projects. Why is teamwork important and what attributes would you bring to a team dynamic? (200-250 words)
How do you manage your personal, work, school, etc. schedule? (100-200 words)
Tell us about a time when you had to work with someone who has a different communication/workstyle than you. How did you communicate? (150-250 words)

Apply now

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The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

For more information related to the statement above, please visit the University of Washington's Title IX Website.

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